shipping & returns

shipping policy

At Dash Hair & Company, our entire team is committed to achieving maximum customer satisfaction, which is why we offer regular and expedited shipping on all our orders.

return & exchange policy

Didn’t like the product you’ve ordered? No worries! Dash Hair & Company promises a 15-days (Money Back Guaranteed)

                            Same Day Store Pick Up & Delivery Service.

We deliver to Snellville, Loganville, Grayson, and Lawrenceville, Georgia. All same day store pickup and delivery must be within a 15 miles radius of the cities listed. If your address is more than 15 miles, you will be charged an extra fee of $1 per mile (starting from $5). ​We will not deliver in person past 25 miles of the listed radius areas. ​Same day orders must be a minimum of $25.00. Delivery fees are added to your total at checkout.

Order Processing Time:

 

All orders placed between 10am to 4pm EST will be delivered the same day. If an order is placed after 4:00pm it can be picked up at our store location in Loganville, GA. Please allow 2 hours for processing of delivery and store pickup. We will email you at least 1 hour before delivery or pickup from the store.

Operating Hours:

Sunday: CLOSED for delivery

Monday-Friday: 10:00AM to 8:00PM EST

Saturday: 10am-8:00pm EST

  • Order by 4:00pm EST for​ Same Business Day Shipping, Store Pickup and Same Day Delivery.

  • Orders placed after 4:00PM EST (for same business day delivery) will not be processed until the following business day.

Delivery Methods & Times:

  • By the end of the day (By 8pm! However most deliveries are completed by 4:00PM)

  • USPS Postal Service (1-5 Business Days)

  • USPS Overnight Shipping (1 Business Day)

  • USPS International Postal Service (6-10 Business Days)

    *Exceptions apply and exact delivery time is not guaranteed.

Pick Up

  • For store pick up only,​ you must place your order by 4:00 pm EST and pick up your order by 6:00 pm EST.​ You may request an earlier or later time. You will be contacted by email when your order is ready for pick up.

  • Pickup location: 295 Athens HWY Suite D. Loganville, GA 30052 Address will be sent after purchase.

    Orders placed through dashhairandcompany.com normally ship using the “USPS Postal Service” delivery option.

  • Use the "+" button to override USPS shipping for items not labelled "Same day delivery" in order to receive your order same day. 

(Disregard this message if the item is labeled for “Same Day Delivery”)

We are not responsible for any stolen, delayed, or lost packages.

All packages are shipped from Loganville, GA.

Thank you for shopping with us. Our customers are our number one priority. We want to make sure your experience is exceptional.